Privacy Policy
Last updated: 20/05/2025
1. Who are we?
This privacy policy explains how the company SAS Quantum, publisher of the Bricomatch app, processes personal data collected as part of its service.
SAS Quantum
Address: 255 avenue de la Libération, 33110 Le Bouscat – France
Email: contact@brico-match.com
Phone: +33 5 35 54 07 58
SIRET: 98353679800017
2. Personal data collected
We collect the following data when you use the application:
Identification data: first name, last name, email address, phone number
Payment information (via Stripe – no banking data is stored on our servers)
Booking and communication history
Technical data: IP address, device type, connection logs
Audio/video content: video call recordings (if applicable and clearly notified to the user)
3. Purpose of processing
Your data is collected and processed for the following purposes:
Providing the matchmaking service (bookings, video calls)
Processing payments and transferring funds to professionals
Managing disputes, customer service, and support
Recording video calls for proof, security, or service improvement
Usage analytics to enhance the app
Compliance with our legal obligations (e.g., accounting, data retention)
4. Legal basis for processing
In accordance with the GDPR, the processing of data is based on:
Performance of the service contract (registration, video calls, payments)
Explicit consent (for recordings, marketing when applicable)
Compliance with our legal obligations
Our legitimate interest in ensuring the security and continuous improvement of the service
5. Data recipients
Your data is shared only with:
Partner professionals involved in the booked video calls
Our payment provider (Stripe)
Our technical subcontractors (hosting, support, security)
No data is sold to third parties.
6. Data retention period
Account data: up to 3 years after inactivity
Payment data: as required by accounting laws
Video call recordings: up to 12 months
Technical logs: up to 13 months
7. Your rights
Under the GDPR, you have the following rights:
Right of access to your data
Right to rectification if incorrect
Right to object to processing in certain cases
Right to restrict processing
Right to erasure (“right to be forgotten”)
Right to data portability
To exercise these rights, contact us at:
📧 contact@brico-match.com
We will respond within a maximum of 30 days.
8. Security
We implement all reasonable technical and organizational measures to ensure the security of the data collected, including encryption, strong authentication, and secure storage.
9. Cookies and trackers
Bricomatch may use technical and analytics cookies strictly for proper functioning and improving user experience. Consent is required for non-essential cookies.
10. Data transfers outside the EU
Your data is primarily processed in Europe. Some providers (e.g., Stripe) may host data outside the EU. In such cases, standard contractual clauses are applied in accordance with the GDPR.
11. Complaints
In case of dispute, you may file a complaint with the competent authority:
CNIL – www.cnil.fr